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Children & Family Services Policies
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Absent Parent Search/Relative Search (61.9 KB) Abuse Investigations - Findings, Documentation and Cross Reporting (66.8 KB) Abuse Investigations - Open Case (47.6 KB) Abuse Investigations - Orangewood Children's Home (307.16 KB) Abuse Investigations - Practice Guidelines (504.88 KB) Abuse Investigations--Foster Care (56.1 KB) Abuse Investigations--Protective Interventions (127.3 KB) Acquisition of...
News & Publications
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The “News & Publications” section provides an archive of the most recent Press Releases issued by the Social Services Agency. They are intended to inform and communicate with the community upcoming events as well as newsworthy developments within the agency. Public Information Officer (PIO) Jamie Cargo Phone: (714) 541-7444 Email...
Health Care
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Attention: The California Department of Health Care Services has begun sending text messages about 2027 Work and Community Engagement Requirements for Medi-Cal. This is a legitimate message. Starting January 2027, certain Medi-Cal recipients will be asked to prove they are working or volunteering during their renewal periods. SSA staff will...
How Do I Apply For Medi-Cal?
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Attention: The California Department of Health Care Services has begun sending text messages about 2027 Work and Community Engagement Requirements for Medi-Cal. This is a legitimate message. Starting January 2027, certain Medi-Cal recipients will be asked to prove they are working or volunteering during their renewal periods. SSA staff will...
General Information
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Attention: The California Department of Health Care Services has begun sending text messages about 2027 Work and Community Engagement Requirements for Medi-Cal. This is a legitimate message. Starting January 2027, certain Medi-Cal recipients will be asked to prove they are working or volunteering during their renewal periods. SSA staff will...
CalWORKs Policies
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100 A2 Immediate Need/Expedited Determination 100 B1 Income Definitions 100 B10 Minor Parents Assistance Unit and Treatment of Income 100 B14 Income Reporting Threshold for SAR 100 B15 Overpayments and Underpayments 100 B2 Treatment of Income 100 B5 Higher and Lower MAPs 100 B8 Two Party Check Issuance 100 B9...
How to Apply for General Relief
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You can apply for General Relief Benefits by phone (800-281-9799 / TTY 714-834-8500), in person at select Social Services Agency office locations, or online at BenefitsCal.com . (To learn more about BenefitsCal, including new features and capabilities, click here .) Call Center hours are: Weekdays (Monday-Friday) from 7:30 a.m. to...
Persons Report
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Purpose of the Report In order to provide an accurate, current and transparent review of the populations served by the County of Orange Social Services Agency, the Research Unit prepares the Persons Served by Orange County Social Services Agency Report to monitor the number of individuals served by our Agency...
Adult Services Policies
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904 Home Safe Program ( 144.6 KB) 907 Service Plan and Monitoring ( 646.24 KB) 908 Reassessment ( 117.3 KB) 909 Case Closure ( 105 KB) 910 Assessment ( 105 KB) 911 Tangible and Non-Tangible Support Services ( 237.92 KB) 1000 Program Overview (7.6 KB) 1001 Application Process & Case...
Civil Rights
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You have the right to receive the same services, consideration and equal treatment given to all other applicants or customers regardless of age, race, religion, ancestry, sexual orientation, domestic partnership, national origin, language, political affiliation, sex, gender identity, gender expression, disability (including HIV status), marital status, color, ethnic group identification...