SSA Nondiscrimination Statement
In accordance with Title VI of the Civil Rights Act of 1964, the California Department of Social Services (CDSS) Division 21 and Section 504 of the Rehabilitation Act, the County of Orange Social Services Agency (SSA) is committed to protecting the civil rights for all individuals and does not tolerate discrimination by any employee against individuals based on protected classes including retaliation.
Protected Classes: Age, Ancestry, Citizenship, Color, Disability, Domestic Partnership, Ethnic Group Identification, Gender Expression, Gender Identity, Genetic Information, Immigration Status, Marital Status, Medical Condition, National Origin, Political Affiliation, Primary Language, Race, Religion, Sex and Sexual Orientation.
SSA Reasonable Accommodation Notice
In accordance with The Americans with Disabilities Act (ADA) Title II, individuals with disabilities have the right to reasonable accommodations for equal access to benefits, services and facilities including support for physical, mental, or developmental disabilities. The Civil Rights/ADA Coordinator is responsible for handling civil rights and ADA complaints.
If you require assistance or an accommodation to participate in services, you may:
- Inform SSA staff
- For Medi-Cal, CalFresh, CalWORKs and General Relief, call the Service Center at (800) 281-9799 or inform your assigned worker.
- For In-Home Supportive Services, call (714) 825-3000 or inform your assigned worker.
- For Adult Protective Services, call (800) 451-5155 or inform your assigned worker.
- For Children and Family Services, call (800) 207-4464 or (714) 940-1000 or inform your assigned worker.
- Complete a written request or the SSA Reasonable Accommodation Request Form and submit by email, fax, mail, BenefitsCal or in person at your local SSA office.
The law protects individuals with physical, mental, emotional, and developmental disabilities as well as others with serious health problems (42 U.S.C. § 12132). For more information, please review the PUB 13, PUB 470 and USDA Nondiscrimination Statement. For more information and additional languages, see the Civil Rights and The Americans with Disabilities Act (ADA) Title II Complaints webpage.
SOCIAL SERVICES AGENCY
Civil Rights Unit
P.O. BOX 22001
Santa Ana, CA 92705
Fax: (714) 435-5950
ssapicivilrights@ssa.ocgov.com