You must apply for General Relief Benefits in person. Applications are not accepted by mail. Applications are accepted at the Central Regional Office (CRO) located at:
2020 W. Walnut Street
Santa Ana, CA. 92703
For applicants whose disability prevents them from getting to the above office, the following accommodations are available: a home application, a phone interview, and appointments in any regional office or other community locations. If you are unable to apply for GR in person due to a disability, please contact the Agency at 714-834-8899 and ask to speak to a supervisor.
A one-day bus pass is available to individuals who are at a regional CalFresh or CalWORKs Social Services Agency office that does not process GR applications and the individual wishes to apply for GR. The bus pass is to travel to CRO. Bus passes are also available to applicants or recipients who need transportation to meet eligibility and verification requirements.
Applicants must complete a GR Application, a GR Statement of Facts, a Repayment Agreement, and any other forms required by Agency procedures. Additionally, all GR applicants and recipients must be fingerprinted as a condition of eligibility.
As part of the application process, the County will review GR responsibilities and requirements. You will receive a copy of the agreement. All applicants who are denied assistance will be provided a written notice of denial that includes the reason for the denial, the appropriate GR regulation, and appeal rights.
You will be asked to verify your circumstances in order to establish your eligibility to receive GR benefits. Required verifications include but are not limited to:
Identification for all adults that apply
A Social Security card or other acceptable documentation from the Social Security Office