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Frequently Asked Questions

It is almost time to renew your Medi-Cal coverage. You will get a letter in the mail that tells you if your Medi-Cal was renewed automatically by the county  or if more information is needed. If you receive a renewal packet or a notice asking for more information, you can submit the information by phone, mail, in person or online.

If your contact information changed, please update your information today by contacting  the Call Center at 800-281-9799, or online at SSASubmit or (To learn more about BenefitsCal, including new features and capabilities, click here.) This may help you keep your Medi-Cal coverage.

The answers to many common questions about Medi-Cal and other health insurance affordability programs can be found on the California Department of Health Care Services website.