Policies & Procedures

Please read the disclaimer information before you access all links below:

The Social Services Agency (SSA) respects the individual’s right to access information concerning conduct of Agency business, unless the information is “exempt from public disclosure”. SSA continues to apply best practices in business operations including the development of written policies that provide SSA employees with written documentation defining their roles and responsibilities within predefined limits. These policies are revised on a periodic basis. Although SSA strives to provide the most current version of these documents on this website, certain policies may currently be undergoing revision, thus, updated versions may be posted on this website at a later date. If you wish to confirm whether a particular policy is the updated version, please contact ocssa@ssa.ocgov.com

The policies published on this website are covered by the County of Orange Policy Disclaimer at

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Administrative Policies

Adult Services Policies

Children & Family Services Policies

Assistance Programs Policies

Family Self-Sufficiency Policies

The Orange County Social Services Agency